Travel Journal

In-flight Observations: Breakups and Bad Flights

The Annual Airline Quality rating survey was released earlier this week and it got me thinking – with so many complaints about the airline industry, what happens to all the complaint letters? Do the airlines ever read the letters? Do they care? Maybe there is a person who is hired specifically to read complaint letters [...]

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Media Consultations

Melanie is an expert media consultant and has advised and worked with clients on social media and blogging, building stories and brand recognition, and working with press. She’s presented at local and national conference, and is available to work with you on your next event.

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